Bad SWOT
I've seen several pitfalls that can lead to an
ineffective SWOT analysis. Any one of these, if bad enough, can render the
exercise ineffective, and might do more harm than good.
- Weak team
feeling: If
the planning group doesn't work well together, the effort to list
strengths and weaknesses can lead to finger-pointing and defensiveness. If
you're familiar with The Five Dysfunctions of a Team by Patrick Lencioni, any of the five
dysfunctions can undermine a SWOT analysis: absence of trust, fear of
conflict, lack of commitment, avoidance of accountability, or inattention
to results. Or it could go the other way, and you get satisficing effects, in which people offer easy responses or "expected”
responses, instead of considered responses.
- Lack of focus: If the exercise doesn't focus on
anything in particular, answers can wander all over the place, because
nobody will be clear on what the exercise is supposed to achieve. People
start arguing over what to include or exclude because there's no common
agreement on the scope or focus of the exercise.
- Quantity
over quality: The
group gets lost in the weeds trying to think of every possibility, leaving
you with huge, unfocused SWOT lists that deliver no clear message. Even
worse, everyone derives a different message, as they pick and choose their
favorite points and ignore the rest.
- Lack of
verification: Often
enough, the resulting lists include assertions that need verification.
Off-the-cuff assertions from a SWOT analysis could lead you down some bad
paths if the assertions aren't actually correct.
- Lack of
action: If you
declare victory just for making the SWOT lists, you haven't accomplished
much. You've missed a key goal of the process, which is to incite action.
Nebulous actions like "Increase cooperation between departments” or
"Improve our marketing” don't count, because you could have guessed them
without a SWOT analysis, and you haven't given yourself a way to know when
you've completed them successfully.
Good SWOT
When I've seen
a SWOT analysis work well, it's the opposite of the above factors:
- Good
teamwork: Your planning group works together
well enough to have an honest, non-hostile discussion about strengths and
weaknesses. The discussion could still get passionate, but it shouldn't
become hostile or leave scars. If your team's not ready for a frank, constructive
discussion of organizational strengths and weaknesses, you can eliminate
the strengths and weaknesses part altogether, or you can limit it to hard
facts, like money in the bank, head count, and supplies, while leaving out
the more difficult areas like internal friction, behaviors and attitudes,
and soft skills.
- Defined
focus and scope: Pick something in particular as a
focus for your SWOT analysis. Maybe you've got a strong need to reduce
overhead by 15% within two years. Your SWOT analysis could focus on that.
What are your internal strengths and weaknesses that help or hinder
overhead reduction? What external opportunities and threats could make
overhead easier or harder to reduce? Maybe you've got a less concrete
organizational goal, like improving your reputation with customers, but
you can still focus a SWOT discussion on that, and wind up with concrete
actions for making improvements.
- Quality
over quantity: Reduce each SWOT list to about 3-5
compelling items that fit your chosen focus and scope. Make sure they're
items that prompt actions. Focusing on the critical few serves two
purposes. First, having to choose makes the group think harder about what
really matters. Second, you'll have an easier time generating actions if
you've identified what matters most.
- Verification: In preparing for a SWOT discussion,
arm yourself with relevant facts in case they'll be needed. At the end of
the SWOT discussion, task someone with verifying any list items that are
in question. Once someone has done the homework, eliminate or modify items
as needed.
- Concrete
action: Your SWOT analysis isn't done until
you've generated actions in response to your lists. What can you do to
apply your best strengths to your best opportunities? What can you do to
mitigate the biggest weaknesses and threats? Make the actions concrete
using SMART criteria: specific, measurable, attainable,
relevant, and time-bound.
Strengths
Good drawing skills
Knowledge of Photoshop
Team player
Creative
Passionate
Focused
Take Initiative
Weaknesses
Dyslexia
Reading
Speaking
Remembering
Opportunity
Learning to use Z brush
How to use prospective drawings
Learning game engines
Threats
Laid back attitude to work
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